MOA 45 Day Warranty

Order Policy:

Military Ops Airsoft Disclaimer - This portion must be read before any purchase is made. Military Ops Airsoft is a purveyor of airsoft replica products, which comply with Federal and State legislation and is not a firearm merchant. Military Ops Airsoft does not in any manner intend to create confusion or to "pass off" inferior goods by using any firearm manufacturer's established trademarked logos. Military Ops Airsoftis not in competition with any firearm manufacturer and has no intention of diluting any firearm manufacturers' trademarked logos. In order to purchase an airsoft replica product from Military Ops Airsoft, you must be at least 21 years of age. Under no circumstance will Military Ops Airsoft sell to minors. The purchaser of any product from Military Ops Airsoft must be 21 years of age and is aware of any local or state law(s) governing the use of the products and that there are no laws that prohibit owning or purchasing airsoft related products in his/her respective jurisdiction. All airsoft replica products come with a permanent safety orange painted muzzle and any and all trademarks have been removed in accordance to Federal law. Any alteration or modification will violate state and/or federal law and will void any and all warranties. Under Federal law, any use of an airsoft replica product used in a crime, will be equivilent to the use of an actual firearm or weapon. Military Ops Airsoft will be held harmless and free of any and all legal action arising from the use or purchase of Military Ops Airsoft's products. All guns sold have a blazed orange front nozzle, tip, and/or front end - as per Federal Regulation. Removal of orange tips voids all returns/warranties and possibly local/state/federal laws. Do not remove orange tips on guns!

Terms and Conditions: 

At Military Ops Airsoft, we take pride in our products and customer service. We want our customers to be happy about our products and us. Please read the following so we can help you better: 

* All of our sales are final. No returns for money back. We consider all sales final, so make sure you know what you want. No buying and trying guns. 

* Do not attempt to repair or open an item/gun. This will void any warranty. 

* For some products that Military Ops Airsoft sells, a limited warranty for manufacturer defects in materials and/or workmanship is offered. At our option, we will repair or replace only when notified no later than 7 days following delivery by the carrier to the customer. 

* Products specifically exempted from warranty include, but not limited to are: sale/closeout items/guns, used items/guns, custom or upgrade parts, those which have been subject to modification (e.g., painted), misuse, negligence, accident, improper maintenance or repair by anyone other than Military Ops Airsoft, electrical components (e.g., batteries, charges), items that specifically say there's no warranty, and clothing. 

* Some products (e.g., Surefire, Blackhawk, 5.11) may offer warranties not directly through Military Ops Airsoft. For these products, please contact the manufacturer directly if you have a claim with them. Information in these instances will be included with the product. 

* Custom and/or upgrade parts installed by Military Ops Airsoft will be warranted per the repairs agreement. 

* Furthermore, Military Ops Airsoft is not responsible for consequential and/or incidental damage that may result from failure of any product. This includes, but is not limited to shipping, transportation and/or carrier fees. We do not refund any shipping and/or handling charges. 

* A minor’s use of a parent’s or guardian’s credit card (either with or without permission), does not absolve the parent from responsibility for restitution of any and all consequential and/or incidental costs incurred by Military Ops Airsoft. 

* A RMA (Return Merchandise Authorization) must be issued to return an item/gun.. To do this, give us a call. Packages will not be accepted without one. The item must be returned in its original packaging and with all accessories in NEW condition; otherwise, a $25.00 fee will be imposed. No exceptions. 

* If a package is refused or unable to be delivered because of customer error (e.g., entering the wrong address information), the customer will incur any additional carrier charges. This may include charges for return shipping to Military Ops Airsoft plus a $10.00 handling fee. 

* This warranty gives you specific rights and you may also have other rights which vary from state to state. 

* Warranty, returns, and exchanges are all solely at our discretion. 

Proper Handling: 

* Never drop your airsoft gun on the ground! If your son/daughter drops/breaks a gun, this is not our responsibility. Remember these are precision plastic toys, not robust tools you buy at a hardware store. 

* Keep your gun clean and lubricate with silicone oil only (make sure its safe for rubber) on a regular basis (especially gas guns) 

* Never try to fix your own gun. Do not take your gun apart. Guns don't 'fall apart' on their own. 

* Never re-use BBs in any airsoft gun. (slightly deformed BBs will destroy your hopup or jam up your mag/barrel) * Never use low quality BBs in any airsoft gun. (Examine each batch of BBs to ensure than there are no burrs, visible seams or other deformities. Most BBs sold in chain department stores are low quality!) 

* Never remove the orange tip from your gun - we will not repair/warranty such item - this also is against the law! 

* Use the proper voltage battery with your gun. We will not warranty guns used with batteries higher than 8.4volt. 

* We only warranty items 'out of the box'. We do not warranty any items have been modified in any way shape or form. 

* If you skirmish with the gun, we don't want to fix it after you drop it into a creek or something. Skirmished guns are void of warranty.

For more information please contact: sales@military-ops-airsoft.org